The Ritz-Carlton Maui, Kapalua, Lahaina ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

1 Ritz-Carlton Drive, Lahaina, Hawaii, United States of America, 96761

“The hotel's central location provides easy access to beautiful beaches and vibrant city life, making it perfect for our family getaway.”view full review

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“An exceptional experience with stunning surroundings and amenities!” view full review

Top location:Highly rated by recent guests(8.2)

Check-in/Check-out

from 16:00-23:59

until 12 pm

Amenities

Private parking is possible on site at USD 65 per day.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of US$40 per person per day.

There are no extra beds provided in a room.

Pets are not allowed.

Year renovated:2008

Number of floors:9

Number of rooms:14

Former name

The Ritz-Carlton, Kapalua

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

4 persons

445 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

Check Prices

Deluxe King Room Mobility accessible

Max:

2 persons

445 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Deluxe Queen Room

Max:

2 persons

445 sq. feet

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Lahaina 8.6 mi

Airports

Kapalua (JHM) 3.9 mi

Kahului (OGG) 35.0 mi

Train

Lahaina Kaanapali and Pacific Railroad 8.4 mi

Sugarcane Train 8.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Breakfast Buffet

I was truly impressed by the breakfast at Ulana. The array of options, including the freshest fruit and delicious pot stickers, made my mornings special. The buffet truly caters to every taste, and I found myself coming back for more each day. I can't help but reminisce about the delicious waffles and endless pog juice!

Samuel123. USA, 2024-02-21Read full review on

Relaxing Spa Experience

The spa at the Ritz was a highlight of my stay. My partner and I indulged in a couples massage in the outdoor hales, surrounded by the soothing sounds of nature. The ambiance was perfect, and the selection of treatments offered felt luxurious and rejuvenating. Definitely a must-try!

Ellen45. Canada, 2024-03-29Read full review on

Well-Equipped Fitness Center

I enjoyed my time at the fitness center, which scored a solid 9 out of 10 for its variety of equipment. I appreciated the clean space and effective air conditioning that kept the environment comfortable. It was never overcrowded, which allowed me to maintain my workout routine throughout our stay.

JamesSmith. UK, 2024-07-15Read full review on

Spacious and Comfortable Suite

My beachfront suite, numbered 2553, was excellent. With two full baths, a living area, and a massive double balcony, it provided plenty of room to unwind. The decor was lovely, and I appreciated having ample closet space and a comfortable bed that ensured restful nights throughout our stay.

Fred_Song. Australia, 2024-08-12Read full review on

What’s included

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Electric vehicle charging station

Sports & Fitness

Fitness center
Diving
Snorkeling
Canoeing
Hiking
Horseback riding
Tennis court
Golf course
Yoga class

Guest Parking

Cookware/ Kitchen utensils

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu
Children's pool
Children's play area
Kids club

Spa & Leisure

Beach access
Sun loungers
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Heating
Sitting area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

1 Ritz-Carlton Drive, Lahaina, Hawaii, United States of America, 96761

Map view

1 Ritz-Carlton Drive, Lahaina, Hawaii, United States of America, 96761

City landmarks

Parks

D.T. Fleming Park

3500 ft

Beach

Kapalua Beach

1.3 mi

Beach

Honolua Bay

1.4 mi

4946 Lower Honoapiilani Rd

Makaluapuna Point

3300 ft

Hawea Point

1.1 mi

Beach

Oneloa Beach

3100 ft

Village Walking Trail

2700 ft

Beach

D.T. Fleming Beach

1.1 mi

53 Hui Dr

Napili Bay

1.3 mi

99 Coconut Grove Ln

Kapalua Coastal Trail

1.2 mi

Church

Sacred Hearts Mission Catholic Church

1.1 mi

Oneloa Bay

2900 ft

Mokuleia Beach

2100 ft

Honokahua Bay

3200 ft

1 Ironwood Ln

Kapalua Ironwoods

2700 ft

One Ritz-Carlton Drive

Jean Michele Cousteau's Ambassadors of the Environment

1.1 mi

Lahaina

Kapalua Labyrinth

2700 ft

1000 Office Rd

Kapalua Golf Academy

2500 ft

Namalu Bay

1.2 mi

Parks

Mahana Ridge Trail

1.1 mi

Nearby

Kapalua Golf Resort

1700 ft

Church

Harvest at Kumulani Chapel

700 ft

Art School at Kapalua

700 ft

Gallerie Hawaii

900 ft

Ritz-Carlton Kapalua

Xterra World Championship

1000 ft

Ritz-Carlton Kapalua

Celebration of the Arts

1000 ft

Ritz-Carlton Kapalua

Kapalua Wine & Food Festival

1000 ft

Honokahua

1600 ft

Garden

Honokahua Burial Site

1.1 mi

2000 Village Rd

Kapalua Village Center

1800 ft

Restaurants

Sansei Seafood Restaurant & Sushi Bar

1400 ft

600 Office Rd

THE POUR HOUSE Italian Kitchen and Wine Bar

1400 ft

700 Office Rd Suite A101

Alaloa Lounge

100 ft

1 Ritz Carlton Dr

Kai Cafe

100 ft

1 Ritz Carlton Dr

Ulana Terrace

100 ft

1 Ritz Carlton Dr Ritz-Carlton Kapalua

Banyan Tree

2700 ft

1 Ritz Carlton Dr

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

Immaculate grounds

Luxurious ambiance

Housekeeping delays

Inconsistent food quality

8.2/10

Great

Rooms

7.8

Location

8.2

Service

8.4

Dining

7.0

Cyril

United Kingdom, February 2025

7.8/10

The hotel property is truly beautiful and the service was exceptional, but the beach experience was disappointing. We had issues with noise from neighboring rooms which affected our sleep, and the food was quite good but expensive. Overall, it's a beautiful location but may require a reconsideration for the beach access next time.

Rooms

6.0

The rooms had poor sound insulation, as we could hear everything from the neighboring room, which disrupted our sleep.

Service

9.0

The staff were absolutely lovely and went out of their way to assist us during our stay.

Location

7.0

The resort is in a gorgeous area, though the beach access is a bit of a letdown, being a short walk away with rough surf and weather.

Dining

8.0

The hotel offered a range of excellent dining options, but dining can become quite pricey.

Facilities

9.0

The pool area was beautiful and well-maintained, providing a great place to relax.

Joseph

United Kingdom, December 2024

9.2/10

My experience at the hotel was truly unforgettable! The luxurious atmosphere and attention to detail made every moment feel special. I loved the ideal location, being both serene and close to local attractions. The stunning grounds and beautiful beach made it a paradise. However, the housekeeping service fell short at times, which was a bit disappointing, but overall, the stay was amazing.

Rooms

10.0

The room was spacious and beautifully appointed with gorgeous views of the ocean and pool. It truly felt like a retreat, perfect for our anniversary celebration as they surprised us with champagne and chocolates upon arrival.

Service

8.0

Service was exceptional throughout our stay. The staff were attentive and always willing to help. However, we did experience some delays with housekeeping, which could have been better.

Location

10.0

The location is beautiful, with immaculately landscaped grounds and stunning ocean views. It’s away from the hustle and bustle, providing a tranquil escape while still being a short drive from local attractions.

Dining

9.0

Dining was a delight, especially the breakfast buffet and the milkshakes at the Burger Shack. Each meal was a wonderful experience, although we found that some options were hit or miss.

Facilities

9.0

The facilities were top-notch, featuring multiple pools, a lovely spa, and easy beach access. Whether lounging by the pools or enjoying the beach, I felt spoiled for choice.

Immaculate grounds

Housekeeping delays

Stella

United Kingdom, December 2024

6.2/10

The Ritz Carlton in Kapalua offers stunning views and has a beautiful setting, but I found the overall experience lacking compared to its luxurious reputation. The staff is attentive and friendly, but the rooms and facilities felt outdated and not up to par. Dining was average, particularly the poolside options, and additional charges for amenities were disappointing.

Rooms

5.0

The rooms were quite dated and lacked the luxury I expected, with some decor reminiscent of the 90s. However, they were clean and had essentials like a Nespresso maker.

Service

8.0

Service was friendly and welcoming, particularly the bell staff and concierge who were eager to assist. They promptly handled our requests.

Location

7.0

The location is beautiful, surrounded by lush greenery and away from the bustling crowds, although it tends to be windy and the beach isn't ideal for swimming.

Dining

6.0

Dining was hit or miss; while the breakfast view was lovely, some meals at the poolside restaurant were below expectations and felt overpriced.

Facilities

5.0

The amenities were nice but the pool scene felt overcrowded, and there were frustrating policies around reserving sunbeds. Overall, it lacked the attention to detail one would expect from a luxury resort.

Wayne

United Kingdom, October 2024

8.2/10

My stay at the Ritz-Carlton Kapalua was truly enjoyable with spacious, clean rooms and beautiful grounds. The staff provided exceptional service, which made a big difference in our experience. However, the dining was quite pricey and could use some improvement, and there were occasional noise disturbances from construction that detracted from the overall ambiance.

Rooms

9.0

The room was large, clean, and comfortable, with a lovely partial ocean view from the lanai. I was pleasantly surprised by the spaciousness and cleanliness.

Service

10.0

Service was excellent, with staff going out of their way to be helpful and accommodating. They offered thoughtful touches like water and beach towels.

Location

9.0

The hotel is situated in a beautiful, quiet area away from the hustle and bustle, with easy access to the beach and lovely walkable paths.

Dining

6.0

Dining options were decent but quite expensive for what was offered, and the buffet breakfast did not meet my expectations.

Facilities

7.0

The pool area was beautiful and offered great views, but the presence of construction did affect the experience at times.

Laurie

United Kingdom, October 2024

7.8/10

The Ritz Kapalua is a beautifully designed resort that offers an inviting atmosphere perfect for relaxation. The grounds and pool area are stunning, and I truly appreciated the festive decorations during my stay. However, I did encounter some issues with the service and the dining options that fell short of my expectations.

Rooms

9.0

We booked an upgraded room that was gorgeous and filled with high-quality finishes. The suite was spacious and offered a modern vibe, with a stunning view of the golf course and towering pine trees.

Service

7.0

While some staff were great and provided helpful information, I found a few areas lacking, especially during busy meal times. It sometimes took too long to receive assistance when needed.

Location

8.0

The resort is a bit remote but offers beautiful views of the ocean and is surrounded by lush greenery. I found it to be a peaceful haven, although it may not be ideal for those looking for more central access on the island.

Dining

6.0

Dining options were primarily buffet-style, which can be hit or miss. The breakfast buffet had a lot of choices but overall, the quality of meals varied, and some were quite pricey.

Facilities

9.0

The facilities, including the pool area, were well-kept and enjoyable. Everything felt clean and spacious, contributing to a relaxing vibe throughout the resort.